Salon Policy

  • A $50.00 deposit is required to reserve an appointment for all clients.

  • Cash, Zelle, and all major credit cards are accepted for services and products. Checks are not accepted as a form of payment.

  • Please arrive on time for your appointment. Arriving 15 minutes late after your scheduled appointment will result in appointment cancellation and/or a rescheduled appointment.

  • 24-hour notification to cancel an appointment is required via phone call, or text.

  • No-shows will result in an automatic charge to the card on file for 100% of the services booked.

    The next appointment can not be scheduled without amending the missed or late-cancelled appointment (including missing appointments due to late arrival)

  • No, we have a no refund policy unless the service was a mistake made by the stylist.

    We will gladly adjust the style within 5 days of the original appointment at no additional charge.

  • We have a right to refuse services to anyone at any time.

  • Yes, hair can be provided for all services rendered. Please visit our Services page.

  • Shampoo and condition services are available upon request for an additional $20 fee.

  • No chemical services are rendered at The Crochet Queen.